One of the biggest factors that sets ENSYTE apart from other ETRM vendors is our Customer Support.  From project scoping to implementation services to ongoing application support, ENSYTE’s attention to our customers is a priority that we infuse into every aspect of our corporate culture.

We talk to so many energy companies that have purchased ETRM systems from vendors who promise the world only to experience long wait times for fixes, high prices for enhancements, and an overall lack of attention to support applications that are so very critical to the business.

When we take on a client, we view ourselves as an extension of their team and we build that relationship over the course of the project and beyond.  We have some customers that have been using the GASTAR Solution for over 25 years, over 30 years, over 15 years.  One of the main reasons our customers stay with us is because they know they can rely on us, and we will provide them with an application that is dependable and effective.

Some recent comments from clients include:

“ENSYTE’s business is to build long term relationships, not to take advantage of their customers.” – Client for 26 Years

“What a great company. You guys are so easy to work with.” – Client for 15 Years

“ENSYTE provides the best support I’ve ever received on any application.” – Client for 3 Years

We are very thankful for all our clients and look forward to growing with all of them.

Contact us to find out more.