LDC Retail Choice

Run complex retail gas programs with full customer-level transparency and efficient agent/marketer pooling. Ideal for regulated utilities managing supply portfolios, pipeline contracts, and on-system nominations.

Streamline Retail Gas Programs with Confidence

Operate complex retail programs with complete customer-level visibility and simplified agent pooling. GASTAR’s LDC Retail Choice module is built to support deregulated energy markets—making it easier for utilities to manage supplier relationships, streamline nominations, and ensure accurate settlements at every level

Key Capabilities

BA-CIS Shadow Module for Customer Attributes

Maintain a shadow copy of your billing system’s customer attributes, allowing accurate tracking of pool participation, usage, and contractual details. Ensures seamless reconciliation between CIS and marketer nominations.

EBB Web Portal for Agent/Marketer

Empower third-party suppliers and agents with a secure, web-based nomination portal. Streamline communication and nomination workflows to reduce delays and minimize discrepancies.

Supplier Pooling & Flow Validation

Efficiently manage supplier pooling and validate flow allocations across customer groups. This module supports complex supplier arrangements and ensures accurate tracking of capacity and demand.

Weather Imports for Baseload & Forecasting

Incorporate real-time and historical weather data into forecasting tools to improve accuracy. Helps marketers and utilities better predict demand under varying conditions.

Daily & Cycle Read Imbalance Settlement

Automatically track and settle imbalances based on actual daily and cycle meter reads. Enables accurate pooling, avoids penalties, and ensures smooth settlement with marketers.

Interruption Management for IT Customers

Manage and monitor interruptible customers, ensuring compliance with utility policies and operational needs during peak events.

Automated Invoicing toPool Managers or CIS

Generate accurate billing determinants and automate invoice delivery to pool managers or directly to your CIS system. Reduces errors and streamlines the billing cycle.

Marketer Performance & Compliance Tracking

Monitor third-party marketer performance and enforce compliance with program rules. Gain visibility into nomination accuracy, imbalance trends, and participation metrics to improve accountability and optimize program outcomes.

Technical Features

Integration with Existing Systems:

Connect seamlessly to your operational and accounting platforms to eliminate inefficiencies and streamline workflows.

Security & Access Controls:

Includes user-based access controls for suppliers and marketers with full audit tracking. Ensures secure, compliant operation of all retail choice activities.

Scalable for Any Business Size:

Supports both small and large-scale retail programs with dynamic pooling, multi-agent support, and customizable settlement rules.

Flexible Deployment
Options:

Host GASTAR on-premises for full control or choose ENSYTE’s secure cloud (Azure, AWS, or Google) for managed scalability.

Benefits & Use Cases

LDC Retail Choice is purpose-built for utilities operating in deregulated energy markets. With robust automation, transparent data sharing, and tools tailored for third-party supplier management, this solution simplifies complex retail gas programs. By streamlining nominations, pooling, and settlement, GASTAR’s LDC Retail Choice module helps utilities improve compliance, reduce errors, and enhance customer-level visibility.

Reduces administrative burden for managing third-party suppliers, nominations, and settlements—freeing your team to focus on higher-value tasks.

Eliminates manual reconciliation, increases accuracy in imbalance tracking, and ensures compliance with local market regulations and tariffs.

Provides marketers with direct access to critical data and forecasts, improving engagement and reducing errors.

Case Study

One of the Largest Natural Gas Utility in the U.S.

Challenged Faced

Utility with 1.9 million gas customers was using several disconnected, outdated systems to handle the natural gas transactions, with manual processes and spreadsheets in between.  Areas of major concern were: Nominations, Confirmations, Cashout Process, Interfaces, and Reporting.

Implemented Solution

ENSYTE implemented GASTAR Retail Choice with an integrated Electronic Bulletin Board (EBB) portal that was highly customized for the very complex business requirements around the nomination / confirmation process, pricing, operational notices, pool management, prior period adjustments, and more.  The implemented solution includes a sophisticated Interface Module that includes: Weather, SCADA, Platts, Measurement, and SAP.

Successful Outcome

  • A fully integrated Customer Portal (EBB) and Desktop Application that allowed for a seamless transfer and view of data inputted by suppliers on the EBB portal
  • Seamless integration between all related software applications and elimination of redundant systems
  • Increased speed and productivity for day to day operations, especially for nomination, confirmation, and reconciliation processes; Decrease in errors.

“Our goal with GASTAR was to consolidate all the different systems we were using to manage our gas business into an all-in-one system.  GASTAR has accomplished that goal for us.”

– Manager, Energy Settlements

Ready To Streamline Your Retail Gas Operations?

Contact us today for a personalized demo and discover how GASTAR’s LDC Retail Choice solution can improve accuracy, compliance, and collaboration in your retail energy programs.